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Ordering Online
Ordering Online with us is safe and secure! We use a highly sophisticated 256 bit SSL encryption coding. This online system is 100% secure.
Credit card payments and PayPal payments are accepted to conduct commerce on our site.
Return / Refund Policy
Every item we sell on jonathanproduct.com has an unconditional money back guarantee. If you are not satisfied with our products for any reason, please contact us at fulfillment@jonathanproductllc.com or call +1-888-228-4247 from 9:00am-5:00pm EST. Your call will be returned within 24 to 48 hours. Refunds and exchanges will be accepted within 30 days of the purchase date. Please note that return shipping charges are the customer's responsibility and cannot be refunded. We regret that we cannot refund original shipping costs with the return.
We're sorry, but returns and exchanges for purchases made from a Jonathan Product retailer may not be returned or exchanged through jonathanproduct.com. Returns are only accepted for purchases made on jonathanproduct.com.
Shipping Information
All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Shipping charges are calculated based on product weight with real time rates from USPS. Please allow 1-3 days for order processing prior to shipment. From time to time we will offer shipping specials that can be discontinued without notice.
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